Money-Back Guarantee

You Pay for a Decision, Not Guesswork

You buy a package and we immediately start verifying your case.

If after verification we determine that the case is not suitable for further processing, you receive a full refund of the service fee.

This is a mechanism that limits the risk of further costs on your side when the case doesn’t make sense from the start.

When We Initiate a Refund

• after the case verification is complete,
• when the verification result indicates no justification for further processing,
• according to the package terms accepted at purchase.

What the Refund Covers

• the fee for the service purchased on our website,
• a refund according to the rules accepted before payment.

What the Refund Does Not Cover

• official fees,
• third-party costs (e.g., external platform fees),
• costs that are not paid directly to us.

How the Refund Works

1. We inform you of the decision after verification.
2. You confirm your order details.
3. We process the refund according to the package terms.

Why This Is Fair

• you don’t pay for a further process that has no basis,
• you get a clear decision instead of prolonging the case,
• you know immediately whether to move forward or close the topic.

What This Does Not Mean

• This is not a guarantee of the office’s decision.
• This does not cover official fees or external costs.

What to Do Now

1. See Packages
2. Contact Us via Form

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