DTV FAQ
Frequently asked questions about DTV eligibility, packages, response times, and service refund policies.
Purchasing Decision · Process and Time · Money and Risk · Technical
Purchasing Decision
Why is it worth using help with DTV?
The DTV visa is a 5-year multiple-entry visa that offers huge opportunities, especially in the remote work category. However, the process requires complete documentation, and typical mistakes lead to rejection. The cost of a mistake is much higher than the cost of support – our package starts from 139 USD. We help applicants for the Thailand DTV navigate the document and application submission process step by step.
Which package should I choose to start?
The choice depends on your current situation and document readiness.
| Your Situation | Recommended Package |
|---|---|
| I have almost ready documents | Document Review (139 USD) |
| I am applying for the first time | Full Support (399 USD) |
| I had a rejection | Post-Rejection Help (240 USD) |
The Document Review package is intended for people with an almost ready file. Full Support is complete file preparation handling for first-time clients.
What if I have an unusual situation?
We are result-oriented and help with high-risk cases. If your situation is non-standard, we will diagnose the cause and prepare a correction plan.
Can I change the package after the analysis?
Yes. If the analysis shows that another package better suits your situation, we recommend a change. Our communication aims to guide the client from uncertainty to clear application steps.
Process and Time
How long does it take to prepare the documents?
The time depends on the chosen package and your readiness. We provide fast processing – our fast review is 24h as the agency’s response time.
How fast do you respond to inquiries?
Our team responds within 2 hours during working hours. We work from Monday to Friday from 09:00 to 19:00 (ICT, +7 from CET) and on weekends from 10:00 to 16:00 (ICT).
What happens after purchasing a package?
You receive full support from us, from qualification to readiness for submission. We provide a completeness audit, a gap and risk report, as well as step-by-step instructions.
Can I buy a package and contact you later?
Yes. After purchase, you can send the starter form and provide the data to work on the case at your convenience.
Money and Risk
What if the case is not suitable for further processing?
We provide a refund on denied application at the verification stage. If after operational qualification we determine that the case is not suitable for further processing, we refund the service fee according to the package terms.
Do you guarantee visa approval?
No. No agency can guarantee the office’s decision. We guarantee complete handling of file preparation and a procedural approach that minimizes the risk of rejection.
What is non-refundable?
The refund does not cover official fees or third-party costs.
Technical Questions
Is the eligibility test mandatory?
No. The eligibility checker is an optional hint that helps assess your situation. You can proceed directly to purchasing a package.
Are add-ons mandatory?
No. Add-ons, such as the Translation bundle or Missing-document support, are optional and activated only when they are genuinely needed.
What is express mode?
Express handling refers to the processing time on the agency’s side, not the office’s decision. This means priority support from our side.
Do you represent the client before Thai authorities?
No. We are an independent private service and help applicants for the Thailand DTV navigate the document process. We do not represent government authorities.
Next Step
Want a package recommendation in minutes?
Start with the eligibility checker, then move to the package that matches your risk level.
Najpierw test kwalifikacyjny, potem rekomendowany krok dla Twojego profilu. Bez obietnicy decyzji urzędu.